iSAYSO
The Treasury is not responsible for how other agencies respond to OIA requests.
On Mar 30, 2026 at 3:27 PM, <Ministerial Services Inbox [TSY]> wrote:
Good afternoon
Thank you for your email of 26 March 2026 regarding the administrative handling of an Official Information Act (OIA) request by New Zealand Customs.
The Treasury is not responsible for how other agencies respond to OIA requests. If you are dissatisfied with an OIA response, the office of the Ombudsman is the appropriate agency to raise your concerns with. I note that you have already taken this step.
If you wish to contact a Minister, their email addresses are available on the Beehive website: Ministers | Beehive.govt.nz.
Kind regards
Nikki
Te Tai Ōhanga The Treasury
Ministerial Advisory Service, Senior Ministerial Advisor
Strategy and Executive Services, Enabling Services Group